Your turnkey platform for City UX
Personalised news hub
Gather local news items from trusted sources and sort them for the interests of each user
- Add news feeds - add RSS, Twitter and YouTube feeds to create your own local news wall.
- Choose refresh rate - modify this for your requirements.
- Select interests for users - configure interests and define how the news is sorted.
- Make intelligent recommendations for the user based upon time, weather and location.
Versatile mapping features
Bring all the most important points of interest for your organisation together in to one map that you and the local business community manage.
- Plot points of interest under 4 default headings - attractions, rewards, local services and tours.
- Sub-categorise points of interests in to place types
- Automatically pull-in information and media about each point of interest from the business or location name.
- Request that PalaceApp keeps each listing up to date, e.g. opening and closing hours.
- Allow local businesses to modify their own listings using their dashboard.
- Display other points of interest using APIs.
Multi-channel rich media surveys
Create and send surveys to target demographic groups within the PalaceApp user database.
- Create surveys using an interactive editor. Benefit from 20+ question and answer types, routing and more. Share media assets with other admin users. Configure sending privileges and time survey distribution.
- Enable users to respond to surveys via email, in-app and kiosk.
- View response rates in real-time.
- Download CSV files for use in analytics packages.
Grow footfall & trade with rewards
Designed to help local businesses reach the right people with the right offer at the right time to generate footfall and sales.
- Local businesses can publish rewards to the app
- Users ID is used to claim the in-app voucher
- Stats gathered for each business where rewards are being claimed.
- Local businesses able to use geoalerts, view local demographics and footfall heatmaps.
- Platform admins can set local businesses to self-publish live or publish live further to admin review.
- System-wide profanity filter for third-party content checks all outgoing promotional copy.
One place for local events
Grow awareness of community meet-ups, groups and events and create the definitive local diary.
- Schedule events with dates, times and descriptions
- Enable users to save key dates to their regular calendars (e.g. iCal) from the app
- Add content manually, via RSS or connect to the Eventful feed
- Add ticketing links and generate affiliate revenues if desired
Publish mobile guided tours
Help users get to know the local area better by publishing mobile guided tours. Perfect for people visiting or relocating, or people who want to simply learn more about their community.
- Easy-to-use map plotting system. (No coordinates or manual polyline creation involved.)
- Plot established points of interest or create bespoke points yourself.
- Add audio to provide commentary on each waypoint.
- Advertise tours as part of the maps and hub screens.
Crowdsource local issues
Give users the opportunity to notify you about local issues with text and gps-tagged photos. Respond and let them know they are being addressed.
- App is used to take a photo of the issue and make a report
- Administrator receives notification to view an image, a map of where the image was taken and the users issue report
- Issues can be logged as open, in progress or complete
- Users can be contacted about the issue by phone or email
- Reporting can be integrated with legacy back office systems
Drive revenues with streamlined payments
Safeguard payment details by having one card uploaded, in one place, for multiple uses across your estate. Help users to make payments more easily through 'one touch' cashless payments at any time*** and be IoT ready.
- Take payments for local business subscriptions
- Take payments on behalf of local businesses and charge transaction fees****.
- Take payments for key products and services that your organisation offers.
*/***/**** Available by Jan 2019; ** Available bespoke now; Stripe charges apply.
Powerful notifications features
Use real-time OS level and in-app notifications for a wide range of business processes.
- Notifications sent to Android and iOS to display in-app and at OS level.
- All notifications captured chronologically and retained in user inbox for deletion.
- Bell on app interface displays number of unread messages in inbox.
- PalaceApp enables in-app notifications to have web links, files and surveys attached.
- Connect notifications to legacy systems to trigger automated alerts, e.g. bill reminders etc.
Trigger content with geoalerts
Sophisticated technology enables organisations to use GPS or beacons to trigger location-based notifications.
- Allow administrative users and local businesses to easily plot geoalerts on a map
- Configure coverage levels by diameter of geoalerts
- Connect beacons (predominantly for indoor use) and use in parallel with GPS
- Combine location-based targeting with Loqiva's demographic targeting capabilities
Create the essential pocketguide
Create a simple directory to make sure users have all the essential info they need to hand, available at any time.
- Publish a simple tiered directory of information
- Perfect to create a pocketguide of emergency contacts, rules, hints and tips and key info.
- Edit and publish in real-time. All directory content is updated every time the user opens the app.
Local insights to power decisions
PalaceApp builds up a unique picture of the local area, the people who frequent it, their interests, profiles and behaviours. This information is retained and displayed exclusively, to varying degrees, the platform owner and local businesses.
- View pie charts and bar graphs of local area statistics
- Grow a unique data resource that can be leveraged for manual decision-making, automation and IoT.
- Protect individual identities and personal information as all data is presented at scale.